Monday, June 4, 2018

Hyperion Planning Simplified UI Login screen displays when Workspace times out

Some of my user's session timed out due to the inactivity and user's are seeing the Simplified Planning user interface login screen instead of the Workspace login screen.

This is happening because the session in Planning product getting invalidated even before the Workspace session gets timed out.

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To implement the solution, please execute the following steps (Please ensure you take a backup of the mod_wl_ohs.conf file)

1. Go into the OHS file

2. Navigate to \Oracle\Middleware\user_projects\epmsystem1\httpConfig\ohs\config\OHS\ohs_component\
 Edit the following file:
\Oracle\Middleware\user_projects\epmsystem1\httpConfig\ohs\config\OHS\ohs_component\mod_wl_ohs.conf

3. Add (or edit, if already present) the following parameters:

WLIOTimeoutSecs 1800
WLSocketTimeoutSecs 1800
to the sections for Planning and Workspace. Each section begins with an XML tag, for example:

Add the new "WLIOTimeoutSecs 1800" and "WLSocketTimeoutSecs 1800" properties as new lines within the tags, for example:

  SetHandler weblogic-handler
  WeblogicCluster planserver01:8300
  WLIOTimeoutSecs 1800
  WLSocketTimeoutSecs 1800


4. Restart the Oracle HTTP Server and the Workspace web application services after the modifications are complete.

5. Retest the issue Migrate the solution as appropriate to other environments.

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